Privacy Policy

Last updated 7 November 2026

RaDe Booking is a service of RaDe Digital ("we", "us"). This policy explains what personal data RaDe Booking handles and why. We follow the EU General Data Protection Regulation (GDPR) and Irish data protection law.

Two kinds of data

Business account data. When a business signs up, we collect the account holder's name, email, password (stored only as a secure hash), mobile number, and business details such as name, address, Eircode, CRO or VAT number. We are the controller of this data.

Customer booking data. When you book with a business, that business receives your name, mobile, email, the booking details and any notes you add. The business is the controller of this data and RaDe Digital is its processor: we store and process it only to provide the booking service to that business.

How we use data

To create and secure accounts, including emailed sign-in codes.
To check that a business is registered in Ireland before its booking page goes live.
To take bookings and send confirmations, reminders and cancellation notices.
To send offers from a business only if you ticked the box to agree when booking.
To meet our legal and accounting obligations.

Where data is stored

RaDe Booking runs on Cloudflare. Our database and files are held in the European Union. Card payments for deposits, when switched on, are handled by Stripe; we never see or store card numbers.

How long we keep it

Customer personal details are deleted automatically 24 months after a customer's last booking. Businesses can delete a customer's details sooner from their dashboard. Account data is kept while the account is open and for as long as the law requires afterwards.

Cookies

We use only essential cookies: one to keep you signed in, and, if you choose "Remember this device", one to skip the sign-in code on that device. We don't use advertising or tracking cookies, and we don't use third-party analytics. Fonts are served from our own servers.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how it's used, and complain to the Data Protection Commission. For booking data, please contact the business you booked with first; they can export or delete it from their dashboard. For anything else, email admin@radedigital.ie.